miércoles, 14 de diciembre de 2011

E-commerce & Christmas


Christmas is one of the best seasons of the year for e-commerce. Everybody is in hurry, a lot of things to do, and not much time to prepare everything that has to be done. This is perfect for online retailers that have a perfect opportunity to encourage people to buy their products quickly and with no worries through the Internet.

Every year more and more shoppers plan to do their gift buying online instead of in stores. The reason is because shoppers have really interesting advantages from traditional shopping, they can save money, the can avoid crowds, they have a better product selection and variety, and they can save time.
Internet is growing very fast and e-commerce projects are evolving really fast too, a few years ago you could only buy clothes, books or technology, nowadays you can buy a wide variety of food and everything you have in mind from anywhere in the world.

Online retailers know that this is a very important season, everything is prepared to offer the best user experience to the customers. Here are a few tips about how to prepare your online shop to the Christmas sales.

  • Analyze the past: If your e-commerce project is online since a few years ago, analyze how the last Christmas campaign was, you could know what where the best products and the better days to prepare promotional actions.
  • Christimas marketing: Make your customers feel the Christmas spirit.
  • Socialize: A strong Social Media strategy will help you to detect new opportunities and quickly respond to your customers.
  • Don’t get out of stock: Check your capability and don’t sell more of what you have.
  • Deliver on time: Everybody wants what they buy online on time but especially at Christmas. People usually buy gifts on Christmas and if they don’t get on time their gift someone is going to have a bad Christmas and you don’t want to be the responsible of that.

If you prepare a good e-commerce experience for your customers at Christmas you’ll probably be rewarded with more sales the rest of the year.

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